Free Delivery
Delivery
ALL DELIVERIES ARE DELIVERED TO KERBSIDE AND ARE FLAT PACKED READY FOR ASSEMBLY
FREE delivery is offered to all mainland UK postcodes.
Delivery Lead times
The estimated delivery lead time for this product is identified on the product page above. Lead times are in working days (Monday – Friday) excludes Bank Holidays. These estimated lead times are provided by the manufacturers and are not guaranteed – due to fluctuation in demand – but are provided in good faith and are representative of delivery at that time. Some remote areas will take a little longer.
Upon Delivery
Delivery of this item is typically made by a 7.5 ton flat-bed (similar size to a council refuse lorry). Delivery is typically between 7am and 7pm. The delivery drivers are only insured to deliver to kerb side or driveway. We would not risk damaging your property whilst delivering a product. Unfortunately we will not be able to go through your property. Deliveries may be either hand-balled off by the driver and some may be craned off if the vehicle delivering has a hi-ab. We cannot guarantee which type of vehicle will deliver to you.
Booking Delivery
After placing an order you will be contacted within 1-2 working days either by a text message or automated telephone message (the latter if a mobile number is not supplied). This message will supply you with the name of the booking website which you will be requested to go on to book your delivery date.
Installation option
If you are choosing the installation option after placing your order you’ll be contacted within 1-2 working days either by a text message or automated telephone message (the latter if a mobile number is not supplied). This message will supply you with the name of the website to go on to where you will be required to accept the terms and conditions for assembly. Any delay in accepting these terms and conditions may affect your timescale. Once you have accepted these terms and conditions you will be contacted during the timescale with a date for the delivery/assembly of your order. The installation option will extend your lead time by up to 15-20 working days. This may take longer during seasonal periods. Please be aware that the installation team will require full access to your garden. Our Installation team will not bring a building through your home as they are not covered by insurance to enter a customer’s home.